By default, the personaliser displays artwork on a flat preview. Base Mockups allow customers to see their customisations rendered directly onto realistic product photos (such as framed art hanging in a room) in real-time.
Base mockups are not required, however it helps customers better visualise their purchase directly in your Shopify store.
Below is a side by side of the Shopify customiser before and after adding a base mockup for the same product template.


Configuration Steps
Go to Design Studio → Base Mockups in Papello.
Select Edit next to the relevant SKU or listing.

Upload or select a background mockup photo. We provide multiple blank base mockups for most products. However, you can also use your own.

Adjust the bounding box (Design area) over the product surface on the photo, adjusting size and rotation angle to match the perspective.
Click Save.
Changes take effect on your live storefront within one minute.